Refund Policy

A full refund (minus a $400 administrative fee) will be granted if a student's application for a Study Permit is rejected by Immigration, Refugees & Citizenship Canada (IRCC) . No other refunds will be processed under any other circumstances.

Study Permit Refusal

If a study permit application is refused, the following documentation must be submitted within 30 days from the date of the original refusal letter issued by IRCC:

  • A signed written refund request from the parent(s)
  • A copy of the original refusal letter received from IRCC

Failure to submit any of the above within the stipulated 30-day period from the date of the original refusal letter from IRCC will result in the denial of a refund.

Refunds will NOT be granted under the following circumstances:

  • Changes in immigration status by the student and/or parent after tuition payment and issuance of the Letter of Acceptance
  • Withdrawal of the student for any reason after the issuance of an official OCDSB Letter of Acceptance
  • Changes in the immigration status of the student or parent after the commencement of the school year
  • Violation of OCENET policies or the Student Code of Behaviour resulting in the student's withdrawal from school
  • Provision of false medical information or non-disclosure of pertinent medical conditions
  • No partial refunds will be issued for late arrivals


An administration fee of $400 will be deducted from each refund request.

The application fee is non-refundable.

The OCDSB and OCENET shall not be liable for losses or expenses incurred as a result of the Board being unable to provide classes owing to labour disputes or other causes beyond its control.

Homestay Cancellation and Refund Policy

All requests for refunds must be made in writing and sent to [email protected]

Homestay Fees and Full Homestay Refund Policy

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